How do I book Star Coffee?
Complete the booking enquiry with your date, location, guest numbers, preferred menu and setup details. Review your details, then send the form to our email. We then check availability, discuss the venue and confirm your quote and arrangements.
What is the minimum booking?
The minimum private booking is AUD $250. The final quote depends on the agreed drinks, quantities, food, extras and event arrangements. The minimum is not a promise of a particular number of drinks or service hours.
Can I prepay, or can guests buy their own drinks?
Tell us whether you want host-paid drinks, individual purchases or a combination. We need to agree who pays, the included menu, the spending limit and how extras are handled before the event. Guest-purchase events are assessed individually.
Can I request an iced-only or custom menu?
Yes, please request this in your enquiry. We agree the menu in advance so the right ingredients and equipment are ready. Include decaf, sizes, alternative milks, food, syrups and cream. Any later changes need confirmation.
What power do you need?
Please provide the outlet type and amperage, circuit details if known, and distance to the van’s position. A photo can help when we follow up. We confirm what is suitable for your event before booking; do not assume any nearby socket will be suitable. If power is unavailable or unknown, tell us upfront.
How much space does the van need?
Provide the actual usable length, width and height clearance, access route, surface, slope and any gate restrictions. Allow room for serving, a safe customer queue and entry and exit. We confirm site suitability for your proposed position before booking.
How much setup and pack-down time should I allow?
Tell us when venue access opens, when drinks must start and finish, and when the van must leave. Arrival, setup and pack-down times are agreed for your event. The service start time is different from the arrival time.
How many drinks can you serve?
Share your guest count and whether everyone will order at once. We’ll discuss a realistic service window, menu and any staffing needs before confirming. Please flag fixed breaks, ceremonies or short pickup windows.
What must the host arrange?
Confirm permission for the van, suitable access and parking, the power arrangement, a day-of contact, any venue restrictions and a wet-weather plan. Tell us about other vendors, exclusivity rules or special instructions before the booking is final.
What about food allergies and alternative milks?
Full cream, oat, almond and soy are listed; lactose-free can be requested. Include dietary needs before the event so we can discuss availability and ingredients. We cannot promise an allergen-free environment.
What if the weather, guest count or menu changes?
Contact us as soon as you know. Menu, quantity, timing and setup changes need agreement. Wet-weather arrangements, payment, deposits and cancellation terms will be supplied with your booking confirmation; they are not set by submitting this form.
Can I book milkshakes, thickshakes or a dessert menu?
Yes, enquire about a specialty dessert menu. Tell us the flavours, estimated quantities and serving window. Pricing, equipment, power and available options need to be agreed for your event.
Where does my enquiry go?
Our forms send your event details to starcoffevan@gmail.com through FormSubmit. You review your details before sending and may be asked to complete a spam check. Submission does not confirm a booking. You can also email us directly.
Do you trade on Saturdays?
Saturday bookings are unavailable. Other dates are subject to availability.
Where can I find the van?
Our stops change. Follow @starcoffeevan on Instagram for the latest location updates and check before heading out.
What coffee-and-craft pop-ups are planned?
Planned concepts include Sip & Sparkle (diamond art), Petals & Pour (flower arranging), and Stars & Stems (combined). Coffee & Clay is a future idea. We are also exploring dessert pop-ups, creative outings and relaxed coffee catch-ups. Dates, venues, inclusions and ticket prices will be announced when confirmed. No tickets are on sale here yet.